Tag Archives for customer service
The Bright Future of E-Tail part 2
International shipping services and new technology help retailers eliminate logistics barriers quickly and cost-effectively, often utilizing on-demand performance and technology based go-to-market models. This frees up merchants to do what they can do best – concentrate on marketing, merchandising … READ THE REST
Online Customer Service
Excellent online customer service could well be worth US$17.3 billion by the time the year’s out, according to a new Ovum survey commissioned by StellaService.
That is the round figure for the 10.7% premium the report suggests customers are glad
